Thank you for choosing NurseryWale! We are committed to delivering your plants safely and promptly to enhance your green space. Please read our shipping policy carefully to understand our process.
1. Shipping Methods:
We partner with trusted carriers to ensure efficient and reliable delivery of your plants. Depending on your location and order size, we utilize standard or expedited shipping methods.
2. Processing Time:
Orders are typically processed within 1-3 business days after payment confirmation. During peak seasons or holidays, processing times may vary.
3. Shipping Costs:
Shipping costs are calculated based on order weight, size, and destination. You will see the shipping cost at checkout before completing your purchase.
4. Delivery Time:
Delivery times vary depending on your location and selected shipping method. Generally, domestic deliveries take 3-7 business days, while international deliveries may take longer.
5. Tracking Information:
Once your order is shipped, you will receive a tracking number via email to monitor the status of your delivery.
6. Damage or Loss:
In the unlikely event of damage or loss during transit, please contact us immediately with photographic evidence. We will work swiftly to resolve the issue and ensure your satisfaction. For further inquiries regarding our shipping policy, feel free to contact our customer service team. Thank you for choosing NurseryWale!
